When’s the last time you faced something truly disruptive in your business? Could it be as far back as when Al Gore invented the Internet? Or maybe something more recent, like smartphones unleashing the omnichannel consumer on your industry? Well, there’s something peeking over the horizon that could blow all of them away. It’s the interconnected world of the future called the Internet of Things (IoT), and it’s gaining momentum.
We thought everything was working fine. Great planning, a great network in place. Excellent computer systems. Visibility into our supply chain. Well-trained staff. We thought the “i”s were dotted and the “t”s were crossed. Then SOMETHING happened. Could be almost anything, but it was unexpected, had no easy fix, no recovery plan in place, you name it. So now two things have to happen: (1) damage control; and (2) fix the system.